What services does NorthPaw Paw-Place offer for dogs?

NorthPaw Paw-Place focuses on dog walking and training services. Walking sessions are set up to give dogs steady exercise and a chance to break up the day, while training support helps reinforce better manners and everyday handling. The exact format is usually tailored to the dog’s age, energy level, and comfort with new routines.

What is typically included in a dog walking or training visit?

A typical visit includes the agreed service itself, along with attention to your dog’s routine and basic care during the session. For walking, that may mean a leash walk at a comfortable pace, routine check-ins, and a calm return home; for training, it can include focused practice on simple skills, guidance, and clear reinforcement. If needed, the service can be adjusted to suit your dog’s goals and current behavior needs.

How is pricing for NorthPaw Paw-Place usually calculated?

Pricing is typically based on the type of paw-place work requested, such as walking or training support, plus the time needed to complete it. Travel within the local area, scheduling needs, and any special handling requirements can also affect the final quote.

What details can change the quote before I book?

Several factors can affect cost, including the length of the walking session, the style of training requested, and whether your pet needs one-on-one attention. If the routine is more involved or requires extra time, NorthPaw Paw-Place will usually reflect that in the estimate so the price stays clear and practical.

How can I get in touch with NorthPaw Paw-Place to ask about walking or training?

You can reach NorthPaw Paw-Place by phone or email to ask about walking and training support in your area. If you share a few details about your pet, the team can point you to the right next step and let you know what information they need to get started.

NorthPaw Paw-Place

1. Introduction and company information

This Privacy Policy explains how NorthPaw Pet Services Ltd. collects, uses, discloses, stores, and protects personal information in the course of operating its Paw-Place business in Canada. NorthPaw Pet Services Ltd. is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation.

NorthPaw Pet Services Ltd. is the organization responsible for the collection, use, and disclosure of personal information described in this Privacy Policy.

NorthPaw Pet Services Ltd.
Suite 204, 1177 Top Street, Walking, ON M4J 1K3, Canada
Email: [email protected]
Phone: +1 (416) 742-9683

2. Data collection and processing

NorthPaw Pet Services Ltd. may collect personal information directly from you, from your interactions with our website, by telephone, email, in person, or through third parties where permitted by law. Depending on the services requested, personal information may include:

Contact details such as name, address, email address, and telephone number;
Account and booking information;
Information relating to your pet or pets, including name, breed, age, medical or behavioral notes, vaccination status, feeding instructions, and emergency contact details;
Payment and billing information;
Communication records and service preferences;
Technical information such as IP address, browser type, device identifiers, and website usage data collected through cookies or similar technologies;
Any other information you choose to provide to us in connection with our services.

Where required, NorthPaw Pet Services Ltd. will obtain consent before collecting personal information, unless another lawful basis applies under Canadian law.

3. Purpose of data processing

NorthPaw Pet Services Ltd. uses personal information for the following purposes:

To provide, manage, and improve our Paw-Place services;
To process bookings, appointments, reservations, and payments;
To communicate with you about services, scheduling, updates, and customer support;
To care for and help ensure the safety and well-being of pets in our care;
To maintain records for administrative, accounting, tax, and audit purposes;
To personalize customer service and understand service preferences;
To operate, secure, maintain, and improve our website and systems;
To detect, prevent, and investigate fraud, abuse, security incidents, or unlawful activity;
To comply with legal and regulatory obligations;
To enforce agreements and protect the rights and legitimate interests of NorthPaw Pet Services Ltd., our customers, staff, and other persons.

4. Legal basis for processing

Under Canadian privacy laws, NorthPaw Pet Services Ltd. generally relies on one or more of the following bases to collect, use, and disclose personal information:

Consent: Your express or implied consent, depending on the sensitivity of the information and the circumstances;
Contractual necessity: Where processing is necessary to provide requested services, manage bookings, or perform a contract with you;
Legal obligation: Where processing is required to comply with applicable laws, regulations, court orders, or lawful requests;
Legitimate business purposes: Where processing is reasonable for business administration, security, service improvement, and fraud prevention, and where permitted by law.

Where personal information is sensitive, NorthPaw Pet Services Ltd. will typically seek express consent unless the law permits collection, use, or disclosure without consent.

5. Data sharing and third parties

NorthPaw Pet Services Ltd. does not sell personal information. We may disclose personal information to third parties in the following circumstances:

Service providers that support business operations such as payment processing, booking systems, hosting, analytics, customer support, and IT security;
Veterinary professionals, emergency responders, or animal welfare authorities when necessary to protect the health, safety, or well-being of a pet or person;
Professional advisors such as lawyers, accountants, auditors, and insurers;
Government, regulatory, law enforcement, or other public authorities where disclosure is required or permitted by law;
In connection with a business transaction such as a merger, reorganization, sale, or transfer of assets, subject to appropriate protections.

NorthPaw Pet Services Ltd. requires third-party service providers to protect personal information and to use it only for authorized purposes consistent with our instructions and applicable law.

6. Data transfer to third countries

Some of our service providers may store or process personal information outside Canada, including in other provinces, the United States, or other countries. As a result, personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those places.

NorthPaw Pet Services Ltd. takes reasonable steps to ensure that cross-border transfers are protected by contractual, technical, and organizational safeguards appropriate to the sensitivity of the information.

7. Storage duration

NorthPaw Pet Services Ltd. retains personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with legal, accounting, tax, insurance, and reporting obligations, and to resolve disputes or enforce agreements.

Retention periods vary depending on the type of information and the nature of the relationship. When personal information is no longer required, NorthPaw Pet Services Ltd. will securely delete, anonymize, or destroy it in accordance with applicable law and internal retention procedures.

8. User rights

Subject to applicable law and certain exceptions, you may have the following rights regarding your personal information held by NorthPaw Pet Services Ltd.:

Access: Request confirmation of whether we hold personal information about you and obtain access to it;
Rectification: Request correction of inaccurate or incomplete personal information;
Erasure: Request deletion of personal information where permitted by law;
Restriction: Request that we limit the use or disclosure of your personal information in certain circumstances;
Data portability: Request a copy of certain personal information in a portable format, where applicable;
Objection: Object to certain uses of your personal information where permitted by law.

To exercise any of these rights, please contact NorthPaw Pet Services Ltd. using the contact details below. We may require information to verify your identity before responding to your request. We will respond within a reasonable time and as required by law.

9. Withdrawal of consent

Where NorthPaw Pet Services Ltd. relies on your consent to collect, use, or disclose personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide some or all services to you, including bookings, communications, or pet care arrangements.

To withdraw consent, contact NorthPaw Pet Services Ltd. using the details provided below. We will explain the consequences of withdrawing consent where relevant.

10. Right to complain

If you have concerns about our privacy practices or how NorthPaw Pet Services Ltd. handles your personal information, you may contact us first so that we can attempt to resolve the issue.

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or any other applicable privacy regulator if you believe that your personal information has been handled in a manner contrary to applicable law.

For more information about your rights and how to make a complaint, please contact the relevant privacy authority in your jurisdiction.

11. Data security

NorthPaw Pet Services Ltd. uses reasonable physical, administrative, and technical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction. These safeguards may include access controls, secure storage, encryption where appropriate, staff confidentiality obligations, and security monitoring.

While we take reasonable measures to protect personal information, no method of transmission over the internet or electronic storage is completely secure. Accordingly, NorthPaw Pet Services Ltd. cannot guarantee absolute security.

12. Contact information

If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:

NorthPaw Pet Services Ltd.
Suite 204, 1177 Top Street, Walking, ON M4J 1K3, Canada
Email: [email protected]
Phone: +1 (416) 742-9683

13. Changes to privacy policy

NorthPaw Pet Services Ltd. may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The revised version will be posted in an updated format and will take effect upon posting unless otherwise stated.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes become effective constitutes acceptance of the updated Privacy Policy to the extent permitted by law.

9/28/2026 Home